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Senior Platform Manager

2 months ago

Manchester, United Kingdom Virgin Media O2 Full time
About the Role

We are seeking a highly experienced and skilled Senior Platform Manager to join our team at Virgin Media O2. As a critical leadership role, you will be responsible for governing the delivery of IT application and business services to our customers.

Key Responsibilities
  • Assure the operational management and end-to-end service delivery of all applications delivered by our internal teams and third-party suppliers.
  • Work with Leaders across the wider CTO/CIO domain to achieve the highest levels of service excellence for our customers.
  • Develop and implement strategies to improve applications and platforms, ensuring a fully lifecycle ethos.
  • Lead development and support teams in a dynamic and fast-paced, global environment.
  • Make strategic and objective decisions, demonstrating balanced consideration of technical and business issues, and individual and team goals.
Requirements
  • Technically highly capable with an extensive background in Operational and Service Management.
  • Experienced in delivering IT service using multiple methodologies, i.e., Waterfall, Agile.
  • Experience in a service delivery environment where the product and service are heavily dependent on IT platforms and rapidly evolving technology.
  • Significant experience in leading development and support teams in a dynamic and fast-paced, global environment.
  • Exceptional understanding of the budgeting cycle, including the ability to work with the Finance and other Senior leaders on organizational planning and strategy for 3–5-year outlook.
What We Offer

At Virgin Media O2, we celebrate our people, their lives, and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

We offer a bumper reward package bursting with benefits, and loads of extras you can add if you'd like to. These are designed to support both you and your loved ones, making sure that you're covered no matter what life throws your way.