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Workshop Operations Manager
2 months ago
Job Title: Workshop Operations Manager
Job Summary:
We are seeking an experienced Workshop Operations Manager to join our team at Group 1 Automotive. As a Workshop Operations Manager, you will be responsible for the overall management of our workshop operations, ensuring that our team delivers exceptional customer service and maintains the highest standards of quality and productivity.
Key Responsibilities:
- Long-term Planning: Identify and implement long-term planning of future training activities for workshop colleagues.
- Resource Planning: Compile and maintain a resource plan for the workshop and develop concepts and measures for load optimization.
- Facilities Management: Ensure planning for facilities, bays, machines, tools, diagnosis installations, etc.
- Employee Management: Manage, coach, and motivate employees to ensure a high quality of employees.
- Productivity and Performance: Monitor and optimize productivity and performance of employees.
- Job Time Planning: Ensure job time planning and task allocation for the workshop is carried out correctly.
- Compliance: Monitor compliance with all statutory regulations.
- Quality Control: Ensure quality control of all completed tasks.
Requirements:
- Full UK Driving Licence: Required
- Motor Industry Experience: Essential
About Group 1 Automotive:
Group 1 Automotive is a well-established and growing company in the UK, with a wide representation of brands across America too. We primarily operate in the East and South East of England, representing brands across a range of dealerships and employing over 3,000 colleagues who are dedicated to providing exceptional customer service.
Our Values:
We pride ourselves on our five core values that are incorporated in all we do. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community, and even how we view each other in the team.
