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Technical Consultant

2 months ago


Burton upon Trent, Staffordshire, United Kingdom Marshalls PLC Full time
About the Role

We are seeking a highly skilled and experienced Technical Advisor to join our team at Marshalls PLC. As a Technical Advisor, you will play a key role in providing technical support and guidance to our customers, architects, and builders' merchants.

Key Responsibilities
  • Provide technical support and guidance to customers, architects, and builders' merchants via phone and email.
  • Produce technical specifications and material estimates for customers.
  • Work closely with our Marketing, Customer Services, and Sales teams to ensure seamless communication and delivery of our products and services.
  • Develop and maintain a deep understanding of our products, including our range of new renewable energy products such as solar PV panels.
  • Provide guidance and support to customers on the use and installation of our products.
Requirements
  • Strong technical knowledge and experience in the building and construction industry.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.
  • Experience with CRM software such as Salesforce.
  • Ability to learn and adapt quickly to new products and technologies.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career progression and professional development.
  • A dynamic and supportive work environment.
  • A range of employee benefits, including 26 days' holiday, cycle-to-work scheme, and employee discount programme.