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Lead Area Supervisor

2 months ago


Nottingham, Nottingham, United Kingdom ENGINEERINGUK Full time
Job Title: Lead Area Supervisor

As a Lead Area Supervisor, you will play a key role in supporting the growth and profitability of the store through the implementation of the retail plan and delivery of KPI measures for your area of accountability.

Key Responsibilities:
  • Recruit and develop great talent and capability within the customer assistant team, supporting succession requirements of the store and region.
  • Support the store to trade safely and legally, protecting customers, colleagues, and the M&S brand.
  • Drive profitability and sales for your area through supporting the delivery of the Retail Plan and Store KPI's.
  • Deliver great standards and service by setting clear expectations with store colleagues.
Requirements:
  • Ability to lead a team to deliver excellent customer service and KPI's across the store.
  • Good understanding and up-to-date knowledge of commercial, visual, operational, and people processes and systems.
  • Use all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.