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Lead Area Supervisor
2 months ago
As a Lead Area Supervisor, you will play a key role in supporting the growth and profitability of the store through the implementation of the retail plan and delivery of KPI measures for your area of accountability.
Key Responsibilities:- Recruit and develop great talent and capability within the customer assistant team, supporting succession requirements of the store and region.
- Support the store to trade safely and legally, protecting customers, colleagues, and the M&S brand.
- Drive profitability and sales for your area through supporting the delivery of the Retail Plan and Store KPI's.
- Deliver great standards and service by setting clear expectations with store colleagues.
- Ability to lead a team to deliver excellent customer service and KPI's across the store.
- Good understanding and up-to-date knowledge of commercial, visual, operational, and people processes and systems.
- Use all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit.
- A dynamic and supportive work environment.
- Opportunities for career growth and development.
- A competitive salary and benefits package.