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Swimming Programme Coordinator
2 months ago
**Job Title:** Swim Centre Manager
**Job Summary:** We are seeking an experienced and skilled Swim Centre Manager to join our team at GLL. As a key member of our operations team, you will be responsible for ensuring the smooth running of our swimming programmes and providing high-quality customer service.
Key Responsibilities:
- Provide technical support to centre teams to ensure the smooth running of lessons and high-quality customer service.
- Oversee and impact lesson delivery and quality, ensuring that our swimming programmes meet the highest standards.
- Deal with customer queries and complaints in a professional and courteous manner.
- Oversee the school swimming programme and pupil attainment, working closely with our centre teams to ensure that our programmes are meeting the needs of our customers.
- Engage with our community partners to promote our swimming programmes and services.
- Participate in learning and development opportunities to support career development and stay up-to-date with industry best practices.
Requirements:
- Hold a Level 2 Certificate in Teaching Swimming (STA or Swim England/Swim Wales/Swim Scotland/Swim Ireland).
- Have a strong understanding of swimming programmes and customer service principles.
- Be able to work effectively in a team environment and communicate effectively with centre teams, customers, and community partners.
- Have a passion for delivering high-quality customer service and ensuring that our swimming programmes meet the needs of our customers.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A supportive and collaborative team environment.
- Access to industry-leading training and development opportunities.
