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Campus Residential Services Manager

2 months ago


Leicester, Leicester, United Kingdom University Of Leicester Full time

Position Overview:

We are pleased to present a remarkable opportunity within the Campus Services Team, part of the Estates and Campus Services division at the University of Leicester. In this role, you will oversee and facilitate the daily functions of the Residential Life and Commercial personnel by effectively planning and coordinating tasks, guiding staff, and managing the distribution of physical resources. The quality of customer service delivered in our accommodations and events is vital in shaping the department's reputation and enhancing its commercial success, ultimately contributing to an enriching student experience. Your role will be instrumental in the future achievements of the department. The working hours will be flexible, ranging from 8:00 AM to 10:00 PM, Monday through Sunday, on a 5 from 7 day basis. Evening shifts, additional weekend work, and coverage during Closure Days will be determined by business and operational requirements during peak periods.

Candidate Profile:

  • We seek highly organized and adaptable individuals.
  • You should be approachable and capable of collaborating effectively with others, or independently ensuring the delivery of high-quality service.
  • Previous experience in a comparable environment is advantageous but not mandatory.
  • A passion for working alongside diverse colleagues, supporting their roles, and fostering their professional growth is essential.
  • You should be dedicated to providing exceptional customer service, demonstrating innovation in your methods, and striving to create a positive experience for students residing in our accommodations.