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Residential Housing Manager

2 months ago


Caernarfon, Gwynedd, United Kingdom Residential Management Group Ltd Full time
About the Role

We are seeking a highly skilled and experienced Residential Housing Manager to join our team at Residential Management Group Ltd. As a key member of our staff, you will be responsible for enhancing the quality of life for our residents by creating a warm and friendly environment.

Key Responsibilities
  • Professionally manage the over 55's independent living development, ensuring the safety and well-being of residents.
  • Provide a safe, secure, and well-maintained environment for residents, including regular checks on lighting and heating.
  • Ensure compliance with Fire Safety Regulations and maintain adequate stock of cleaning materials.
  • Oversee the work of regular staff visiting the development and contractors attending to carry out repairs.
  • Aid the efficient operation of the fire defences and security system.
Requirements
  • A friendly and positive attitude, with excellent customer service skills and previous experience in a customer-facing role.
  • Confident communication skills and the ability to solve problems with diplomacy, empathy, and patience.
  • Proven ability to complete administrative tasks using relevant IT systems.
  • Experience in a similar role is desirable.
Benefits
  • Annual salary of £15,345 (equivalent to £10.93 per hour; raising to £12 per hour from 1st April 2024)
  • 1-bedroom apartment with en-suite (suitable for adults only)
  • Council Tax paid
  • Utilities paid
  • Free uniform
  • Paid annual leave and Bank Holidays
  • Free Healthcare cashback Plan
  • Free onsite parking
  • Pension Scheme matched to up to 7% and Life Assurance (x4)
  • Exclusive savings on travel, shopping, restaurants, supermarkets, fitness, fashion, and electronics