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Technical Delivery Manager

2 months ago

West Midlands Combined Authority, United Kingdom Colossus Recruitment Full time
Job Description

Job Title: Technical Delivery Manager

Company: Colossus Recruitment

Job Summary

We are seeking an experienced Technical Delivery Manager to join our team. The successful candidate will be responsible for ensuring the effective delivery of high-quality technical products and services, aligning with customer requirements and contractual commitments.

Key Responsibilities

Technical Delivery - Planning

  1. Collaborate with customer-facing Project Management, Solution Architecture, Product Management, Technical Architecture, and Infrastructure teams to analyze customer/investment change programs and identify technology deliverables, milestones, and required activities.
  2. Develop an operational delivery plan covering the entire delivery lifecycle for one or more customer/internal investment change programs.
  3. Ensure inclusion of standard artefacts for effective change, such as requirements tracking, architecture solutions, product roadmaps, development backlogs, quality strategies, environment & release strategies, and customer engagement models.

Technical Delivery – Execution & Reporting

  1. Lead and motivate technical delivery teams throughout the program lifecycle, providing clear direction on customer needs and enabling escalation of delivery issues.
  2. Measure, track, and report on the delivery progress of technology deliverables, ensuring adherence to time, budget, and quality standards.
  3. Conduct weekly internal reviews of technical deliverables with delivery teams, identifying and escalating issues and blockers.
  4. Manage and mitigate technical delivery risks and issues as part of the wider change program risk management process.
  5. Monitor changes to program scope impacting technical deliverables and ensure contractual changes are formally agreed upon prior to implementation.
  6. Serve as the primary contact point for technical delivery activities, escalations, and in-flight changes between the project team and customers.
Requirements

Required:

  1. Proven experience in managing complex development and technology changes in a commercial organization, preferably in a multi-customer, multi-product SaaS-based environment (Software Engineering).
  2. Experience in agile product development organizations delivering multi-year customer change programs to discrete milestones.
  3. Success in building relationships with senior internal stakeholders and customers.

Desirable:

  1. Experience with digital product delivery, architecture, and infrastructure teams across multiple geographical locations.
  2. Familiarity with issue and project management software such as Azure DevOps, JIRA, and MS Project.
  3. Technically excellent with a commercial sensitivity and an understanding of how activities contribute to the organization's financial success.
  4. Passionate about learning new skills and driving continual improvement in technology delivery.
  5. A self-starter with excellent people and process management skills.
What We Offer

Competitive salary and core benefits package including private medical healthcare, life assurance, and a Group Personal Pension Plan. Eligibility for performance-related bonuses. Voluntary benefits such as additional annual leave, dental plans, health assessments, and a cycle-to-work scheme. Hybrid working options with the flexibility to work from various locations.