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Operations Director

2 months ago

Inverness, United Kingdom Leonardo Hotel Inverness Full time
{"title": "Operations Manager Role", "description": "Be the Best Version of Yourself

As an Operations Manager at Leonardo Hotel Inverness, you will be the driving force behind delivering exceptional guest experiences. You will lead your team to ensure every stay is memorable and exceed our guests\' expectations.

Key Responsibilities:
  • Collaborate with the Hotel Manager to develop and implement strategies for operational excellence
  • Lead and motivate your team to provide outstanding service and achieve business objectives
  • Monitor and analyze performance metrics to identify areas for improvement
  • Develop and implement training programs to enhance team skills and knowledge
  • Build strong relationships with local suppliers and partners to drive business growth
What We Offer:
  • A competitive salary and bonus scheme
  • Enhanced pension plan and life assurance
  • Special rates on Leonardo Hotel rooms across the UK & Europe
  • Company-wide recognition scheme and talent referral scheme
  • Ongoing job-related training programs with clear paths for progression
Why Choose Us?

At Leonardo Hotel Inverness, we value our colleagues just as much as our guests. We offer a supportive and dynamic work environment, with opportunities for growth and development. Our "High Potential Programme" is designed to progress Operations Managers to their first Hotel Manager role, with an Institute of Leadership and Management (ILM) certificate and membership of the Institute of Hospitality (IoH).

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