Housekeeping Team Member
4 weeks ago
We are seeking a highly motivated and enthusiastic Housekeeping Team Member to join our team at Nidd Hall Hotel. As a key member of our housekeeping department, you will play a vital role in ensuring our guests enjoy a comfortable and clean stay.
Key Responsibilities:
- Deliver exceptional customer service and ensure a high level of guest satisfaction
- Contribute to the smooth operation of the housekeeping department, working closely with the Housekeeping Manager and Team Leaders
- Develop and maintain a thorough knowledge of our products and services, with a focus on tailored selling and customer service
- Collaborate with colleagues to ensure all guests enjoy a perfect stay, from arrival to departure
What We Offer:
- A competitive hourly rate, with opportunities for career development and progression
- Free use of our gym and leisure facilities, as well as discounted food and drink options
- Access to a range of discounts and offers with national brands and retailers
- A supportive and inclusive work environment, with opportunities for training and development
Requirements:
- A people person with a passion for delivering exceptional customer service
- A willingness to learn and develop knowledge of customer service, products, and tailored selling
- A commitment to teamwork and collaboration, with a focus on supporting colleagues and ensuring guest satisfaction
Location: Nidd Hall, Harrogate
Diversity, Equity, and Inclusion: We are committed to creating a diverse and inclusive work environment, and welcome applications from all backgrounds and communities. If you require any reasonable adjustments or flexibility during the recruitment process, please don't hesitate to contact us.
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