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Facilities Operations Director
2 months ago
Deliver Exceptional Service with Pride and Purpose
About the Role:
We are seeking a skilled Estates/Facilities Manager with extensive experience in commercial FM hard services, operations. In this role, you will oversee both direct labour and subcontractors to ensure efficient service delivery in a fast-paced environment.
Key Responsibilities:
- Oversee the day-to-day operations of the Estates function, ensuring all planned and reactive maintenance needs are met while upholding compliance with statutory regulations and requirements.
- Lead a team of supervisors and schedulers and ensure accurate reporting to support regular meetings and maintain necessary records.
- Meet all contractual obligations, key performance indicators, and service level agreements to prevent any penalties.
- Work closely with the Governance & Assurance Team to facilitate internal and external audits, promoting the continuous improvement of our services.
- Stay updated on technical competencies and strive to deliver a high standard of service in line with the Skilled Person Matrix.
Requirements:
- Significant experience in estates management and a proven track record of guiding and motivating teams, fostering collaboration, innovation, and high performance.
- Qualifications in relevant fields and membership of professional bodies, along with up-to-date knowledge of legislation, compliance, best practices, and research.
- Excellent communication and engagement skills, coupled with the ability to draft and present clear reports and business cases.
- IT literacy and the ability to identify and specify technological solutions to improve efficiency.
- A current driving license or the ability to arrange suitable transport, enabling travel to various work locations as needed.
What We Offer:
Proudly, we make a positive difference to millions of people. As a valued member of our Mitie team, you will have the opportunity to contribute to our mission and values, while developing your skills and expertise in a dynamic and supportive environment.
