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Event Operations Assistant

3 months ago

Richmond Surrey, United Kingdom Richmond Hill Hotel Full time

We are seeking a dedicated Conference and Banqueting Assistant to join our team at Richmond Hill Hotel.

Situated in a picturesque location, our independently owned Georgian hotel is known for its commitment to exceptional service and hospitality.

Our staff are the cornerstone of our success, and their dedication has garnered recognition from esteemed organizations for being one of the top employers in the sector.

The culture at our hotel is innovative, independent, and encourages creativity - while the building is historic, our approach to service is anything but traditional. We believe that genuine care and thoughtfulness are key to making our guests feel valued. These principles are what keep our guests returning.

Benefits of Joining Us

  • Competitive hourly wage of £11.50, plus a monthly service charge.
  • Salary sacrifice schemes available for purchasing a bike, laptop, or gym membership.
  • Complimentary access to our onsite gym.
  • Personalized career development through various training programs.
  • Free meals during shifts.
  • Referral program with incentives up to £500.
  • Employee recognition initiatives, including awards for outstanding performance.
  • Complimentary onsite parking.
  • Flexible working arrangements, among other benefits.

Is This Role Right for You?

We are looking for enthusiastic individuals who are passionate about hospitality. The ideal candidate will be energetic, eager to learn, and keen to utilize our facilities to provide outstanding service. As a Conference and Banqueting Assistant, your responsibilities will include:

  • Consistently delivering exceptional service at various events.
  • Creating memorable experiences for guests through prompt and professional service.
  • Providing recommendations and going the extra mile to enhance guest satisfaction.
  • Setting up and servicing conferences, meetings, and events.
  • Demonstrating an interest in food, beverages, and events while seeking to expand your knowledge.
  • Becoming a vital member of a committed team, ensuring pride in work and effective communication.

What We Are Looking For

  • A strong passion for hospitality and a commitment to going above and beyond.
  • A willingness to bring your authentic self to work, rather than adhering to a scripted persona.
  • A creative mindset, as we believe innovative ideas can emerge from anyone.
  • A person who thrives in a dynamic environment and is dedicated to providing exceptional hospitality.

If this opportunity resonates with you, we encourage you to consider joining our team. Please note that all applicants must be eligible to live and work in the UK.