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Dispensary Support Assistant
2 months ago
About the Role
We are seeking a highly motivated and organized Dispensary Assistant to join our team at Staunton and Corse Surgery. As a Dispensary Assistant, you will play a vital role in supporting the smooth operation of our dispensary, ensuring that patients receive excellent customer care and that our team is able to provide high-quality services.
Key Responsibilities
- Serve patients and process prescription fees, ensuring completion of exemption declarations.
- Handle telephone calls from patients in a professional and courteous manner.
- Order medications as required, ensuring timely delivery and accuracy.
- Unpack and check off orders from medical suppliers, maintaining a high level of accuracy and attention to detail.
- Carry out duties competently and within the standards expected by the DSQS and Staunton & Corse Surgery.
- Work safely, adhering to legislative requirements and Practice Policy & Procedures.
- Provide cover for Annual Leave and Sickness.
Person Specification
- Full training will be provided. Good level of education to GCSE standard or equivalent.
- Excellent communication skills (written and oral).
- Strong IT skills.
- Clear, polite telephone manner.
- Competent in the use of Office and Outlook.
- Ability to work as a team member and autonomously.
- Good interpersonal skills.
- Problem solving & analytical skills.
- Ability to follow policy and procedure.
Desirable Qualifications
- Interest in Primary Health Care.
- SystmOne user skills.
