Prisoner Custody Officer

We are seeking a skilled and dedicated Custody Officer to join our team at Amersham Magistrates Court. As a key member of our Prisoner Escort and Custody Services team, you will play a vital role in ensuring the safe and secure transportation and custody of detainees.

• Accompany defendants in court rooms and cells, ensuring their physical and mental wellbeing.
• Search property or people as required, maintaining a high level of professionalism and discretion.
• Ensure food and drink are available to detainees, adhering to dietary requirements and cultural sensitivities.
• Complete paperwork and data entry for the day, maintaining accurate and up-to-date records.

As a Custody Officer with Serco, you will enjoy a range of benefits, including:

• A competitive base salary, with opportunities for annual increments.
• A comprehensive pension scheme, with employer contributions.
• Life insurance and access to a range of health and wellbeing initiatives.
• Continuous training and development opportunities, to support your career growth.
• A supportive team environment, with a focus on diversity and inclusion.

To be successful in this role, you will need:

• A current valid driver's license.
• Reasonable fitness levels, to meet the demands of the role.
• Good written and verbal communication skills, to manage and control all situations.

We use a comprehensive assessment process to ensure we find the best candidates for our roles. This includes:

• An online assessment, to evaluate your skills and experience.
• A briefing call, to discuss your eligibility and suitability.
• A competency-based virtual interview, to assess your skills and experience.
• A short role-play and written exercise, to evaluate your ability to perform the role.

All roles are exempt from the Rehabilitation of Offenders Act 4, and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references.