Department Head

2 months ago

Cardiff, Cardiff, United Kingdom H&M Group Full time

About the Role

We are seeking a highly motivated and experienced Department Head to join our team at H&M Group. As a Department Head, you will be responsible for overseeing a department to support the Sales and Profit of the store, and along with your team, deliver a Customer First Experience.

Key Responsibilities:

  • You will lead with a vision to secure the best experience for all our colleagues and customers.
  • You will evaluate your team's performance, provide regular feedback, and support succession through their development and training.
  • You will analyze and follow up on Sales & Profit KPI's for your department.
  • You will ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers' safety.

Requirements

  • You should have management experience in a customer-facing environment.
  • You should have previous experience of leading and managing teams.
  • You should have a passion for profitability and people.
  • You should have a Customer-first mindset.

What We Offer

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

About Us

H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry.

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