Product Quality Assurance Specialist
6 days ago
Job Title: Product Quality Assurance Specialist
Job Summary:
We are seeking a highly skilled Product Quality Assurance Specialist to join our team at Morson Talent. As a Product Quality Assurance Specialist, you will be responsible for ensuring the quality and conformity of our products throughout their lifecycle.
Key Responsibilities:
- Own and resolve all product-related issues, including customer complaints.
- Revise processes to reduce non-conformance risks and improve product quality.
- Build networks with internal stakeholders to support the Services Division.
- Develop, lead, and deliver audit schedules for the Services Division.
- Ensure effective closeout of internal and external audit findings.
- Perform regular operational activity surveillance to promote best practices and highlight areas for improvement.
- Maintain product records to ensure configuration throughout the product lifecycle.
- Articulate issues, provide feedback, and advocate for quality standards.
- Monitor customer training feedback to support future training design and delivery.
- Produce and maintain contracted Quality deliverables.
- Act as a liaison between Engineering and Production for product assurance.
- Work with Procurement on supplier testing requirements, non-conformance, and QA certification.
- Ideally familiar with MF640 and 650 compliance requirements.
- Generate and update Quality Management Plans.
- Provide QA input into project status reports.
- Support Services Division's AEUK Training Programme Board with QA responsibilities.
Requirements:
- Relevant work experience in a similar quality-related role.
- Quality business system management system auditor.
- Proficient in Root Cause Analysis.
- Strong understanding of configuration management.
- Critical thinking and problem-solving abilities.
- Drive for results and process improvement.
- Effective teamwork and collaboration skills.
- Strong communication skills at all business levels.
- Assertiveness to get tasks done without direct authority.
- Pragmatic approach to finding compliant solutions.
- Proven track record in a quality-related field focused on a service environment.
- Willingness to travel.
About Us:
Morson Talent is a leading provider of recruitment services, specializing in the placement of skilled professionals in various industries. We are committed to delivering exceptional service and supporting our clients in achieving their goals.
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