Installation Specialist

1 month ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Johnson Controls Full time

At Johnson Controls, we're passionate about making a positive impact on the lives of people all over the world. As a global leader in the Fire & Security sector, we're committed to providing the most advanced security solutions that protect homes and businesses.

As an Installation Engineer with our ADT brand, you'll play a critical role in installing Fire Alarm Systems to the relevant industry standards. You'll provide exceptional customer service with industry-leading technical knowledge, identifying and rectifying problems before they occur.

Our Installation Engineers work within a high-performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market-leading brand, with incomparable career opportunities.

Key Responsibilities:

  • Provide excellent customer service to exceed the expectations and requirements of both internal and external customers.
  • Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
  • Ensure your time is managed efficiently and jobs are prioritized correctly.
  • Correctly complete Engineer work reports, handover certificates/BSIA certificates or checklists as appropriate.

Requirements:

  • Experience within the Fire & Security industry.
  • Driving license.
  • Ability to lift and climb ladders.
  • Previous experience working in a customer-facing environment.

What We Offer:

  • Competitive basic salary with excellent additional earnings potential.
  • Overtime – averaging 250 hours per year.
  • Generous callout payments – Best in the industry.
  • Travel Time – Averaging 5% of basic salary.
  • Engineering Commission scheme – Averaging 3% of basic salary.
  • Sales referral incentive scheme.
  • Pension – we match up to 7%.
  • 25 days holiday plus bank holidays.
  • Company Vehicle, uniform, all PPE, tools, and ongoing training provided.
  • Industry-leading Health & Safety and an employee assistance program.
  • Career progression opportunities – newly introduced Engineering career ladder 2022.
  • Our team average 20+ years length of service.
  • The opportunity to become a valued member of our Winning Team.
  • Staff referral scheme up to £5,000.
  • Rewards & recognition programs.


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