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Retail Store Manager

2 months ago

Hounslow, Greater London, United Kingdom Zachary Daniels Full time

Job Summary:

Zachary Daniels is seeking a highly motivated and experienced Retail Store Manager to lead our Fashion Department at Westfield London. As a key member of our team, you will be responsible for ensuring the smooth operation of the store, driving sales, and delivering exceptional customer service.

Key Responsibilities:

  • Lead the Team: Manage and motivate a team of sales associates to achieve sales targets and provide excellent customer service.
  • Drive Sales: Develop and implement strategies to increase sales, improve customer engagement, and enhance the overall shopping experience.
  • Operational Management: Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and store maintenance.
  • Customer Service: Ensure that customers receive a high level of service, responding to their needs and resolving any issues promptly.
  • Team Development: Identify training needs and develop a plan to upskill and reskill the team to meet business objectives.

Requirements:

  • Experience: Proven experience in a retail management role, preferably in the fashion industry.
  • Leadership Skills: Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Business Acumen: Strong business acumen, with the ability to analyze sales data, identify trends, and make informed decisions.

What We Offer:

  • Competitive Salary: A competitive salary and bonus structure, based on individual and team performance.
  • Career Development: Opportunities for career development and progression, within a dynamic and growing company.
  • Benefits: A range of benefits, including staff discounts, uniform allowance, and cycle-to-work scheme.