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Care Coordinator

2 months ago

Ely, United Kingdom Voyage Care Ltd Full time
About the Role

We are seeking a highly skilled and experienced Care Coordinator to join our team at Voyage Care Ltd. As a Care Coordinator, you will play a pivotal role in ensuring the people we support are kept safe by ensuring our care delivery colleagues are deployed effectively and that all administration is undertaken in line with relevant regulations and legislation.

Key Responsibilities
  • Manage and coordinate the care delivery team to ensure effective deployment and administration.
  • Ensure relevant documentation is in place for new people we support, discharges, and transfers.
  • Conduct live call monitoring using bespoke software and serve as the first point of contact for day-to-day operational requirements of our care colleagues.
  • Work alongside the management team to coordinate with families, healthcare professionals, and external agencies, handle enquiries, schedule appointments and meetings, and handle all information with confidentiality.
  • Participate in the on-call rota, subject to change depending on the needs of the service.
Requirements
  • Experience working in Health & Social Care.
  • Experience in the use of Microsoft Office and being computer literate.
  • Prior experience in an administration role.
  • Experience providing excellent customer service.
Why Choose Us?

We value diversity and encourage our staff to be themselves. We offer a range of benefits, including enhanced evening and weekend pay, premium overtime rates, and access to a funded Blue Light Card. Our staff also receive 24/7/365 doctor line access and access to cash plans. We prioritize staff development and offer opportunities for progression and job security in a sector-leading organization.