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Retail Store Manager

2 months ago

Reading, Reading, United Kingdom The Works Full time

Be the Captain of the Shop Floor

As a Retail Store Manager at The Works, you'll be the driving force behind our store's success. You'll lead a team of retail superheroes, inspiring them to deliver exceptional customer experiences and drive commercial growth.

Your Mission

  • Delight and Inspire Every Customer
    • Lead a team that offers an exceptional retail experience, making every customer feel valued and supported.
  • Create a Store Experience that's Fun, Friendly, and Inclusive
    • Recruit and nurture a diverse team that embodies our values and behaviours, creating a store environment that's welcoming and inclusive for all.
  • Drive Retail Commerciality like a Boss
    • Strive for fantastic sales and high performance across all KPIs, using your commercial acumen to drive growth and success.
  • Be on the Front Lines with Your Team
    • Work shoulder-to-shoulder with your team, creating an environment that's always ready to welcome customers with open arms.

Skills and Behaviours that Will Set You Apart

  • Genuine and Authentic Leadership
    • Showcase your positivity, creativity, and passion for our brand and products, inspiring your team to do the same.
  • Resilient and Adaptable
    • Handle the fast-paced retail environment with ease, juggling busy days, heavy deliveries, and customers with a smile.
  • Stock Management Expertise
    • Tackle the challenge of sorting, pricing, and merchandising deliveries with confidence, inspiring your team to do the same.

Our PERKS are Truly 'The Works'

  • Colleague Discounts and Benefits
    • Enjoy 25% colleague discount, plus exclusive Double Discount days, and access to hundreds of online discounts through MyWorks.
  • Support for Your Wellbeing
    • Take advantage of our 24/7 support for you and your family, including an Employee Assistance Programme and more.
  • Opportunities for Growth and Development
    • Grow your skills and career with instant access to further training and development in areas that interest you, through our Can-Do Academy.