Medical Receptionist
2 weeks ago
About the Role
We are seeking a highly skilled and experienced Medical Receptionist to join our team at Bourne Galletly Practice. As a key member of our Patient Services team, you will be responsible for providing exceptional customer service to our patients and visitors, ensuring a smooth and efficient experience.
Key Responsibilities
- Welcome and register patients, ensuring accurate and up-to-date records
- Manage appointment scheduling and recall systems
- Process patient requests and queries, providing clear and concise information
- Handle cash and credit transactions, maintaining accurate records
- Collaborate with the Patient Services team to ensure seamless communication and workflow
- Participate in ongoing training and professional development to enhance skills and knowledge
Requirements
- Proven experience in a customer-facing role, preferably in a healthcare setting
- Excellent communication and interpersonal skills
- Ability to work accurately and efficiently in a fast-paced environment
- Basic computer skills and familiarity with clinical systems
- GCSE equivalent in English and Maths
What We Offer
- A competitive hourly rate
- A supportive and collaborative work environment
- Ongoing training and professional development opportunities
- A company pension scheme
- On-site parking
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