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Sales and Service Advisor

2 months ago

Charing Cross, United Kingdom AT Management Full time
About the Role

We are seeking a highly motivated and enthusiastic Dutch Speaking Sales and Service Advisor to join our team at AT Management. As an Inbound Sales & Service Advisor, you will be responsible for handling incoming sales inquiries and providing exceptional customer service.

Key Responsibilities
  • Making and receiving calls to customers to discuss existing broadband packages, booking appointments, and up-selling.
  • Building rapport with customers on the phone to maximize opportunities.
  • Engaging customers in genuine, enjoyable conversations to understand their needs.
  • Updating databases with customer details and activity.
Requirements
  • Proficiency in Dutch and English, both written and spoken.
  • Driven by success, goal-oriented, and enjoy delivering great customer service in a fast-paced environment.
  • Result-oriented and have a determined attitude to achieve KPIs.
  • Excellent interpersonal and communication skills.
  • Committed and resilient.
  • Keen to learn and develop.
  • The ability to work as part of a team supporting colleagues where necessary.
  • Commitment to excellence.
  • IT literate.
What We Offer
  • 24/7 GP cover.
  • Life Assurance Cover.
  • Company pension.
  • Employee discounts.
  • Career Progression.