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Administrative Assistant
2 months ago
About the Role
The Underwriting Support Specialist will play a vital role in ensuring the smooth operation of the underwriting department at OSB Group. This position will provide administrative support to the underwriting team, ensuring that activities are processed and administered correctly.
Key Responsibilities
- Provide exceptional customer service to both internal and external customers
- Process and send mortgage offers to customers and solicitors
- Manage incoming and outgoing post and allocate to the relevant team
- Perform various administrative tasks, including:
- Scanning and storing documents
- Reviewing and checking documents
- Processing correspondence by email
- General office tasks
- Maintaining spreadsheets
- Take minutes during meetings
- Receive and make calls
What We Offer
As an Underwriting Support Specialist at OSB Group, you will be part of a strong and supportive team. We offer a competitive salary, ranging from £20,000 to £21,500, depending on experience, and a comprehensive benefits package, including:
- Discretionary annual bonus opportunity of up to 12.5%
- 28 days annual leave plus bank holidays
- Contributory pension (8% employer, 5% employee)
- Life Assurance (4x salary) plus Group Income Protection
- Access to Private Medical Insurance and Medical Cash Plan
- Maternity & Adoption Leave – Occupational Maternity/Adoption Pay provided at 100% of salary for the first 13 weeks and at 50% of salary for the next 13 week period
- Paternity Leave – 4 weeks of paid leave to be taken within 8 weeks of childbirth
- Additional benefits, including Hybrid working, Cycle Purchase scheme, Technology Purchase scheme, Season Ticket Loan, Holiday purchase / sell schemes, Employee Perk Portals, Payroll giving and Save as you Earn scheme
Requirements
To be successful in this role, you will need:
- Previous experience working in a fast-paced customer-centric office environment
- Strong knowledge of Microsoft applications, particularly Outlook, Word, and Excel
- GCSEs in Maths and English
What to Expect
As a valued member of our team, you can expect a supportive and inclusive work environment, with opportunities for career growth and development. We are committed to diversity and inclusion, and we welcome applications from candidates from diverse backgrounds.