Front of House Assistant

3 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Bannatyne Health Club Full time

{"h1": "Front of House Assistant - Milton Keynes", "p": "Are you a warm and organized individual with a passion for wellness and exceptional customer service? Bannatyne Health Club is seeking a Front of House Assistant to join our team in Milton Keynes. As the first point of contact for our guests, you will set the tone for their entire experience.

Responsibilities:

* Greet and welcome guests with a friendly and professional demeanor
* Manage spa bookings and appointments, ensuring a smooth scheduling process
* Handle guest inquiries, providing information about spa services, treatments, and products
* Process payments and maintain the reception area
* Assist with the promotion of spa services, special offers, and retail products
* Ensure the reception area is clean, tidy, and inviting at all times
* Coordinate with Spa Therapists and other staff to ensure seamless service delivery
* Ensure all visitors to the site are logged correctly

Requirements:

* Strong interpersonal and communications skills
* A genuine passion for health, wellness, and customer service
* Excellent organizational skills and multitasking abilities
* Ability to establish rapport, build trust, and demonstrate credibility
* Ability to work flexible hours, including weekends and holidays
* Hours can be 5.30am starts to 10.30pm finishes

What we offer:

* Competitive hourly rate
* Opportunities for career and personal development
* Flexible schedule
* 28 days annual leave
* Free gym membership
* Complimentary spa treatments and products
* Discounted meals and beverages
* Mental health and well-being support

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

At Bannatyne Health Club, we are committed to providing a welcoming and inclusive environment for our guests and staff. We believe that our team members are the key to delivering exceptional service and creating memorable experiences for our guests.

We look forward to hearing from you"}



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