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Facilities and Hard Services Manager
2 months ago
At Bellrock Property and Facilities Management, we are seeking a highly skilled Facilities and Hard Services Manager to join our team. As a key member of our operations team, you will be responsible for planning and managing the facilities operation within Balfron High School and ensuring the statutory PPM servicing and reactive breakdown service are carried out to good industry practice.
Key Responsibilities:- Plan and manage the facilities operation within Balfron High School
- Ensure the statutory PPM servicing and reactive breakdown service are carried out to good industry practice
- Provide client reports as required, maintain asset data in line with current legislation, and provide guidance on lifecycle requests
- Ensure all financial budgets are achieved and contribute to developing future budget planning and forecasting
- Provide reports to the Senior Facilities Manager as required for all aspects of facilities management within the contract
- Work within the budget constraints of the individual contract and show commercial acumen when making decisions around forecasting and estimating works
- Plan PPM servicing works and reactive maintenance repairs to our customer's premises to agreed KPI response times
- Receive, attend, and update all jobs in a timely manner using the provided IT equipment, followed by accurate detailed records both electronically and in the site daily log books
- Ensure that the help desk is always updated with the job progress, job completion, quotes required, etc., and ensure the customer is updated as required at all times
- Ensure all associated paperwork and certificates are completed
- Manage sub-contractors on site
- Present a smart and pleasant demeanor when on and off site and engaging with the client
- City and Guilds Mechanical / Electrical Qualifications
- Proven experience in a mechanical maintenance role is essential
- IOSH
- Corporate / Healthcare / HTM / Critical Environment - experience desirable
- IT literacy essential (Word / Excel / CAFM usage)
- Member of IWFM or similar
- Experience in Facilities Management at contract level
- Excellent customer relationship skills
- Experience in the management of training of all team members and improving team performance
- Experience of large complex heating and water systems
- Boiler and associated system component fault finding experience
- Flexible work attitude and ability to adapt to client business demands
- Respectful and professional presentation at all times
- Good housekeeping and workplace organisation
We offer a comprehensive benefits package, including:
- 25 days annual leave plus bank holidays + 1 additional day as a thank you
- Life cover
- Health Assured employee assistance and wellness program
- Enhanced maternity, paternity, and adoption leave
- Salary sacrifice schemes: Cycle to work and Techscheme
- Holiday purchase scheme of additional 5 days per year
- Committed to paying real living wage
- Offers and discount scheme
- Healthcare Cashplan
- MotorSave Scheme
- Refer a friend scheme
- Eyecare Vouchers
- Liftshare
- Car Allowance
We are a workplace that encourages diverse and unique voices, where everyone feels welcome, included, and supported to be themselves and achieve more. We offer lots of learning and development, flexible and hybrid working, and support for your wellbeing, as well as benefits that can make a difference to your life.
