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Administrative Support Officer

2 months ago

Chester, Cheshire, United Kingdom Countess of Chester Hospital NHS Foundation Trust Full time
About the Role

We are seeking a highly motivated and organized individual to provide comprehensive administrative support to the Community Midwife and antenatal outpatients department within the Women and Children's Directorate.

Key Responsibilities
  • Manage referrals and verify accuracy of GP and patient details
  • Log referral letters and allocate new patients to an appropriate hold queue
  • Make new outpatient appointments in line with relevant procedures
  • Validate partial booking hold queues and notify the Service Manager of unavailable appointments
  • Deal with general enquiries in a professional manner
  • Print EPAU lists and follow up as necessary
  • Assist the Community Midwife clerks with administrative duties
About Us

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and Welsh patients. Our services are provided from three locations: The Countess of Chester Hospital, Ellesmere Port Hospital, and Tarporley War Memorial Hospital.

We employ over 6258 staff and provide acute emergency and elective services, primary care direct access services, and obstetric services to a population of approximately 407,000.

Requirements
  • Previous experience of working within a similar environment
  • Computer literacy with a working knowledge of Microsoft Office software
  • Math and English GCSE grade C or above (or equivalent)

Please note that applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.