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Relationship Manager
1 month ago
We are seeking an experienced Relationship Manager to join our Manchester division. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.
Key Responsibilities:- Manage a large portfolio of clients, including smaller clients managed by Client Executives.
- Develop and maintain a thorough understanding of the businesses within your portfolio.
- Sanction overpayments, credit limits, and high involvement requests.
- Review and approve bi-monthly verifications carried out by Client Executives.
- Oversee full-service verifications and liaise with credit controllers and clients regarding any concerns.
- Review YTD stats and ensure second verifications have been performed.
- Conduct client take-on meetings, reviews, and visits.
- Review management accounts and bank statements on a monthly basis.
- Provide ongoing training to ensure correct levels of knowledge and development within the team.
- Identify and review onerous conditions within debtors' T&Cs to minimize risk.
- Liaise with solicitors regarding accounts passed to legal recoveries.
- Previous experience in the Invoice Finance/factoring sector.
- Success in a Relationship Manager or similar role.
- Customer-centric approach with excellent customer service skills.
- Strong communication and time management skills.
- Ability to adapt to changing workloads.
- Full driving license.
- Right to work in the UK.
