Senior Policy Administrator

4 weeks ago


Newmarket, Suffolk, United Kingdom The One Group Full time

The One Group is proud to be partnering with a local organisation to fill a Senior Policy Administrator role. With over 40 years of experience, our client has built a strong brand and extensive network of luxury properties across the UK and Europe.

This is an exciting opportunity to join a team that values collaboration and long-term success. As a Senior Policy Administrator, you will support the Policy Manager in the day-to-day running of the department and assist the wider team in executing their duties.

The Role

  • Oversee the implementation of various projects to ensure high standards are met.
  • Support new investors in making bookings and provide assistance with queries on the Policy Administration Charge.
  • Handle a range of queries, both in writing and over the telephone, with a focus on delivering excellent customer service.

The Benefits

  • £100 of holiday vouchers each year.
  • Location: Newmarket (on-site working).
  • Job Type: Permanent - Full Time (Monday - Friday).
  • Salary: £30,000 - £35,000.
  • 22 days annual leave (+ 8 bank holidays + 1 extra day company gesture).

The Culture

The One Group values a team-oriented approach and a commitment to excellence. As a Senior Policy Administrator, you will be part of a dynamic team that is passionate about delivering high-quality results.



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