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Head Housekeeping Manager

2 months ago

Windermere, United Kingdom Langdale Chase Full time
{"title": "Head Housekeeper", "description": "Lead Our Housekeeping Team

We are seeking an experienced Head Housekeeper to join our team at Langdale Chase Hotel, a 5-star property located on the shores of Lake Windermere. As a key member of our senior management team, you will be responsible for delivering exceptional housekeeping standards and customer service.

Key Responsibilities:
  • Oversee the cleanliness and presentation of guest bedrooms, public areas, and office space, ensuring staff maintain established standards.
  • Effective communication with the reception team to ensure timely return of ready rooms.
  • Manage linen stocks, liaise with suppliers, and maintain high levels of hygiene and health & safety.
  • Implement and maintain brand standards, including housekeeping and maintenance standards.
  • Recruit, select, and induct housekeeping team members.
Requirements:
  • Extensive experience in a high-quality 5-star hotel as a Head Housekeeper.
  • Motivational leadership skills, with a proven track record of managing and developing teams.
  • Excellent communication skills, with the ability to work well with others.
  • Strong attention to detail and a passion for providing warm hospitality.
  • Confident computer skills.
What We Offer:
  • A competitive salary, negotiable dependent on experience.
  • Wagestream - access to up to 40% of wages as earned each week.
  • Staff accommodation available.
  • 28 days annual leave (rising to 33 days after 5 years).
  • Enhanced maternity and paternity pay.
  • Health cash plan with access to discounted perks and high street discounts.
  • Long service awards, including free meals and stays.
  • Employee Assistance Programme.
  • Discounted accommodation, food, and drink in our properties.
  • Pension and Life assurance.
  • Bespoke training programmes accessible to all.
  • Apprenticeships available.
  • An engaging and supportive work environment.
", "lang_code": "en-US"}