Head of eDiscovery and Digital Legal Delivery

1 day ago

London, Greater London, United Kingdom Herbert Smith Freehills Full time
About Herbert Smith Freehills

As a leading global law firm, we advise top-tier organisations across the world. With a strong presence in Asia Pacific, Europe, the Middle East, and North America, we provide premium quality, full-service legal advice to our clients. Our success relies on the skills, knowledge, and ideas of our people, and we offer a dynamic environment where high performance is expected in return for tailored rewards and opportunities.

The Opportunity

We are seeking a highly skilled and experienced Head of eDiscovery to lead our Digital Legal Delivery service. This role will be responsible for building out our Digital Legal Delivery service through the use of technology to support complex and wide-ranging workstreams. The successful candidate will have individual or collective accountability for the performance of eDiscovery within Digital Legal Delivery.

Key Responsibilities and Relationships
  • The Head of eDiscovery will deliver eDiscovery services and client-facing leadership for the firm's Digital Legal Delivery business, reporting to the Legal Technology lead.
  • This will include direct responsibility for the day-to-day management of the eDiscovery, Digital Legal Delivery, team in the region.
  • This is a fee-earning role with a billable hours target of 1 hour per day for the Head of eDiscovery.
  • The Head of eDiscovery will work closely with the Digital Legal Delivery West Disputes Partner, the Legal Technology lead, and other senior leaders in Digital Legal Delivery West to support them in achieving the strategic vision for Digital Legal Delivery West.
  • The Head of eDiscovery will work with the Regional Disputes senior teams and the Head of Disputes to lead the legal and e-Discovery teams within Digital Legal Delivery to high professional standards.
  • The Head of eDiscovery will also work closely with the senior Digital Legal Delivery eDiscovery team members in Asia and Australia to ensure global alignment and support matters around the globe.
  • Clients/Business Development
  • Establish and maintain excellent working relationships with local GHoPs, RHoPs, Partners, and CRMs across the region, particularly in New York and London.
  • Promote the full Digital Legal Delivery eDiscovery offering to them, in consultation and collaboration with relevant peers, to maximise the opportunity for the firm's clients to benefit from Digital Legal Delivery services.
  • Direct excellent client care and relationship management of internal and, where appropriate, external clients to ensure high levels of satisfaction with the legal services offered by the eDiscovery practice in the region.
  • Work to further diversify the client portfolio for Digital Legal Delivery West to ensure the business remains sustainable, profitable, and responsive to client need.
  • Contribute substantially to the firm's overall value proposition and high standards of service delivery to Clients, assessed by Client survey/feedback and repeat business as appropriate.
  • Build own brand as a respected 'voice' in the legal technology community through seeking opportunities to raise own profile and others in the team.
Qualifications, Skills, and Experience
  • Have a track record of successfully leading an eDiscovery team, with a strong ability to deliver a high-performance culture among a group of diverse, talented, technically excellent individuals.
  • Be a process-minded individual, demonstrating excellence in client service delivery for both internal legal teams and external clients, including managing the processes and delivery of work.
  • Extensive experience of planning and managing complex eDiscovery matters and deep experience with eDiscovery technology, including Relativity and Nuix, and eDiscovery review 'best practice', including the application and analysis of eDiscovery Analytics.
  • Excellent understanding of the eDiscovery software market and the legal framework of eDiscovery, existing protocols, practices, and relevant legal standards.
  • Proven skills in operational business growth and planning, able to spot and develop new business opportunities.
  • People management skills in a law firm or commercial legal environment, managing team members in and out of region.
  • Experience of resourcing, project managing, and motivating large teams to tight deadlines.
  • High level of attention to detail with the ability to step back and see problems, opportunities, and trends.
  • Strong creative and analytical ability, coupled with sound judgement to balance multiple factors and solve complex problems.
  • Strong IT literacy, including an aptitude for learning and becoming proficient in the use of new and innovative software and IT applications.

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