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Lead IT Infrastructure Specialist

2 months ago

Leeds, Leeds, United Kingdom QA Full time

Job Summary:

We are seeking a highly skilled Senior Systems and Infrastructure Architect to join our team as a Lead IT Infrastructure Specialist. As a key member of our technical team, you will be responsible for overseeing the technical support for our user base, ensuring efficient resolution of support incidents and successful implementation of IT infrastructure projects.

Main Responsibilities:

  • Drive the implementation of new tools and solutions with a focus on cloud architecture
  • Collaborate closely with key products and appliances such as Cisco and Server technology
  • Provide 3rd line support for critical infrastructure events
  • Resolve faults and issues related to workstations, systems, and data
  • Adhere to ITIL guidelines and manage change effectively
  • Develop expertise in Veeam Backup solutions

Requirements:

  • Expertise in Azure Cloud Computing Services and experience in migration to Azure
  • Previous experience in 3rd line support
  • Strong background in IT infrastructure and change management

About the Company:

We are a leading provider of tech training, partnering with top organizations globally to empower learners with new skills and capabilities. With a rich history spanning over three decades, we have a strong focus on tailored learning programmes and end-to-end solutions for skill development and application. Our company is committed to driving innovation and growth in the tech education sector.