Quality Assurance Manager
3 weeks ago
North West Borough Healthcare NHS Foundation Trust is seeking a highly skilled Quality Improvement and Assurance Manager to join their team.
The successful candidate will be responsible for designing, implementing, and monitoring continuous improvement initiatives to enhance service quality. They will establish quality assurance standards and benchmarks in line with regulatory requirements and processes, supporting operational teams to implement within their services.
The post holder will ensure all internal and external audits are conducted to a high standard, overseeing corrective actions where needed and using data analysis to identify areas for improvement, track performance metrics, and deliver actionable insights.
The successful candidate will be based in The Life Rooms, Walton and will join an enthusiastic, innovative, and motivated team dedicated to providing high-quality services through a social model of health.
Main Responsibilities- Assist in the maintenance and development of an integrated governance framework for quality improvement and innovation in The Life Rooms Social Model of Health.
- Provide a full range of administrative support duties to the Quality & Research Lead in relation to quality, governance, and innovation for The Life Rooms Social Model of Health.
- Provide a comprehensive and high-quality surveillance and information analysis system to capture all reporting sources and provide timely and accurate reports including trend analysis through the Quality Information Governance (QIG) process.
- Liaise with the Quality & Research Lead and the Senior Leadership Team to ensure reports are timely, accurate, and fit for purpose.
- Support service improvement and quality improvement projects including the preparation of comprehensive project plans and ensuring these are actioned, managed, and evaluated appropriately.
- Contribute to the development of the Trust quality improvement programmes identifying the activity required to improve or assure compliance with standards or reviews.
The ideal candidate will have a degree or equivalent experience, a recognised qualification to A level standard in English and Maths or in a relevant subject, evidence of recent, related transferable skills, a Project Management qualification, and knowledge and awareness of quality and governance frameworks.
Desirable criteria include an NVQ in statistical analysis and ECDL.
Knowledge and ExperienceThe successful candidate will have experience of interpreting qualitative and quantitative data and information and communicating the results and implications, experience of quality and service improvement, and experience of designing, planning and co-ordinating large-scale projects and events.
They will also have training in data analysis methods, the ability to appraise evidence, identify implications and make recommendations, the ability to communicate effectively, and the ability to work as a strong team player.
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