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Field Service Technician

3 months ago


Watford, Hertfordshire, United Kingdom Integral UK Ltd Full time

Mobile Multi-skilled Engineer - Mechanical Focus

About Integral UK Ltd: Integral UK Ltd is a leading Facilities and Maintenance provider operating throughout the UK. We collaborate with various organizations to deliver exceptional engineering services in Mechanical, Electrical, and Fabric works, ensuring excellence for our clients.

Location: Central London & Middlesex

Contract Type: Managing Agent Portfolio

Working Hours: Monday - Friday: 8:00am - 5:00pm

Key Responsibilities:


• Execute planned and reactive maintenance in line with the company's PPM and task schedules.

• Conduct PPM activities with professionalism and quality.

• Generate technical and situational reports as necessary.

• Utilize technology systems effectively to ensure compliance with contractual obligations.

• Perform tasks in a proactive and professional manner.

• Communicate clearly and effectively with team members and clients.

• Prepare activity reports in accordance with company procedures, ensuring accuracy and timeliness.

• Assist management in producing quotations by providing accurate information for identified extra works.

• Attend team meetings and briefings as required.

• Submit accurate timesheet information weekly and punctually.

• Uphold the company's reputation through professional conduct.

• Report significant site issues or incidents to your line manager promptly.

• Supervise Integral sub-contractors while on-site.

• Carry out reactive maintenance tasks as directed by the Help Desk or management team.

Essential Qualifications & Experience:


• Awareness of Health & Safety regulations is essential.

• Valid UK driving license.

• Experience in similar electrical and maintenance roles, including fault diagnosis.

• Familiarity with electrical and mechanical aspects of general building PPM schedules.

• Proven experience working effectively within a team.

• City & Guilds or equivalent qualifications.

• Proficient in using computer software, including Building Management Systems (BMS).

Personal Attributes:


• Proactive in achieving high operational standards and enthusiastic about delivering excellent customer service.

• Well-presented, approachable, reliable, and conscientious.

• Committed to providing a high-quality, professional service.

• Ability to understand customer business requirements effectively.

• Strong written and verbal communication skills, with the ability to remain calm under pressure.

• Adaptable and flexible in approach to work.

• Effective problem-solving abilities.