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Property Claims Specialist
2 months ago
This is an exciting opportunity to join NFU Mutual as a Large Loss Property Claims Specialist. You'll have the chance to handle our most complex and high-value property claims valued from £500k+ in a truly supportive team.
This role offers a rewarding career path with plenty of opportunity to progress your technical and leadership skills. You'll be trusted to manage an interesting and varied large loss portfolio, focusing on achieving KPIs, controlling costs, protecting our reputation, and ensuring the best possible outcomes for our customers.
You'll work closely with our regional and Large Corporate claims teams, supporting with training and coaching, and assisting with technical referrals. You'll also build and maintain effective relationships with our Legal Panel, Actuarial, and Underwriting teams, as well as Agents across the UK-wide NFU Mutual Agency network, Suppliers, and Loss Adjusters.
You'll advise, guide, and make decisions on complaints, breaches, Financial Ombudsman Service (FOS) Appeals, County Court Judgements, and other technical referrals.
About YouWe're looking for someone with a track record of handling large loss property claims within insurance. You'll mix your clear focus on customer experience with your technical knowledge to achieve results. Confidently working in a regulated environment, you're open to development opportunities and bring a positive, 'can-do' approach to your role.
To be successful in this role, you'll need:
- Significant experience of handling large loss property claims through to conclusion
- Experience dealing directly with brokers and corporate clients
- A strong customer-focused mindset
- A highly organized approach to portfolio management
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory, and welcome applications from people of all backgrounds.
What We OfferWe offer a competitive salary up to £60,000 depending on skill set and experience, plus an annual bonus (up to 17.5% of salary), contributory pension scheme, 25 days annual leave, and a range of other benefits.
