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Client Relationship Manager

3 months ago

Swindon, Swindon, United Kingdom Crux Careers Full time

Job Title:
Internal Account Manager
Location: Remote

Salary: £25,000 - £28,000 base salary (depending on experience)

Overview:

The role involves nurturing and enhancing relationships with our established clientele to ensure exceptional service delivery. The focus is on expanding accounts through strategic account management and suggesting supplementary services/products.

Key Responsibilities:

  • Foster retention and develop relationships with clients
  • Maintain effective communication with clients
  • Recognize upsell opportunities and market trends
  • Stay informed about company offerings
  • Deliver progress reports and meet targets
  • Follow up with clients to guarantee satisfaction
  • Participate in team and sales meetings
Requirements:

  • Background in telesales within the Property or Legal Sector
  • Strong organizational and time management abilities
  • Capacity to learn and advocate for multiple services
  • Experience in account management
  • Positive demeanor and robust customer service orientation
  • Proficient in MS Office applications
If you possess a proactive mindset and exceptional communication skills, we encourage you to consider this opportunity.