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Junior Systems Application Analyst

2 months ago

Glasgow, United Kingdom Cathcart Technology Full time

Company Overview:
A prominent logistics firm is seeking a motivated Graduate Systems Analyst to join their dynamic team.

Role Overview:
This position is ideal for a recent graduate with a keen interest in IT, who will be involved in the support and upkeep of essential business applications.

Project Involvement:
The company is embarking on a significant in-house initiative to upgrade their systems over the coming months, while also engaging in new projects with clients.

Qualifications:
The ideal candidate will have recently completed an IT-related degree with a minimum classification of 2:1. Candidates with relevant work experience are also encouraged to apply.

Learning and Development:
The organization values professional growth and is committed to providing training to enhance your skills, regardless of your current level of expertise.

Daily Responsibilities:
As part of the support team, you will handle primarily 2nd line support tasks, ensuring timely resolution of issues and effective management of support tickets.

  • Familiarize yourself with the company's business and technical applications.
  • Collaborate with stakeholders to gather requirements for system modifications.
  • Develop and maintain Unix Shell scripts.
  • Integrate various internal and external systems.
  • Create reports for stakeholders and document system changes in line with company protocols.

Essential Skills:
To succeed in this role, candidates should possess:

  • A degree in IT with a minimum 2:1 classification.
  • Understanding of database management systems (Oracle or SQL).
  • Familiarity with Unix/Linux and some experience in Shell scripting.
  • Knowledge of logistics systems, including systems analysis and application support.
  • Experience with report writing tools such as iReports or Jaspersoft Studio.
  • Strong communication skills and experience in a customer-facing technical support environment.
  • A valid UK driver's license for occasional site visits.

Work Environment:
This position is based onsite, with a focus on collaboration and teamwork. The company offers a competitive salary and a comprehensive benefits package.

Interview Process:
The interview process is designed to be straightforward, allowing candidates to meet the team and discuss their fit for the role in an informal setting.