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Administrative Operations Coordinator
2 months ago
Are you an organized professional capable of providing outstanding support to our Client Care Teams?
About This Role
In this position, you will play a vital role in ensuring the seamless administration of our Operational teams and Specialist Team contracts, catering to the varied requirements of our clients. You will collaborate closely with both clinical and operational teams to uphold or establish agreed-upon processes, enhancing productivity and efficiency through monitoring and auditing activities. Your insights will directly contribute to positive transformations, assisting your colleagues in meeting performance objectives while identifying areas for enhancement.
What We Require from You
We seek candidates with a minimum of one year of experience in a corporate or office administration capacity, with substantial exposure to navigating multiple systems while managing competing priorities daily. You should be able to showcase your attention to detail, demonstrate your capability to deliver exceptional service to both internal and external stakeholders, and assist our operational teams in prioritizing their tasks. This role presents a challenging yet fulfilling opportunity to support a diverse clientele in maximizing their experience with Onebright services.
About Onebright
At Onebright, we are dedicated to providing individuals and organizations with comprehensive mental health and wellbeing solutions, ensuring everyone receives the highest quality mental healthcare and fostering hope for a brighter future. Our services span the mental health continuum, including performance optimization, early intervention, prevention, and treatment.
With 30 years of experience in delivering clinical excellence in mental health across the UK, Onebright is a leader in clinical assessments and treatment for individuals of all ages. We serve over 55,000 people annually through a network of more than 3,000 clinicians fluent in 49 languages.
Our profound understanding of mental health, combined with unparalleled clinical expertise, allows us to support businesses from the initial contact through to recovery. Our extensive partnerships with the UK's leading service providers in Employee Assistance Programs, Private Medical Insurance, and Occupational Health enable us to deliver consistent care to employees, regardless of the channel through which they reach us.
Our Commitment to You
We believe that a rewarding career encompasses more than just a salary. At Onebright, we recognize that everyone, regardless of their background, can contribute to our mission of enhancing our work environment for all. Our strength lies in our people, and we offer a range of benefits, including:
- 24 days of annual leave, with the option to purchase additional days through our holiday purchase scheme, in addition to bank holidays.
- Access to an excellent Employee Assistance Program to support your wellbeing.
- A private pension plan with Royal London to help you secure your future.
- Opportunities for Continuous Professional Development to enhance your skills.
- A cash plan to assist with unexpected health expenses, such as dental care, eyewear, and prescriptions.
- Access to a rewards gateway offering various perks and discounts with retailers.
- Flexible hybrid working arrangements, supported by a technology package to keep you connected with your Onebright team.
- Opportunities for learning and development through our Onebright Learning & Development platform.
- Incentives for referring friends and colleagues to join our team.
At Onebright, we strive to go above and beyond, ensuring that once you join us, you will continue to grow and thrive.
Application Information
- Onebright is committed to 'safer recruitment' principles. Therefore, the successful candidate will be required to undergo a credit check and a DBS check (Enhanced or Standard), with the costs covered by Onebright.
- We adhere to the Equality Act 2010, providing equal opportunities to all applicants, staff, and clients. If you require any adjustments or assistance during the application or interview process, please reach out to our Recruitment Team for support.
- All applicants must be legally entitled to work in the UK, and we will conduct a Right To Work check for all candidates.