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Apple Retail Assistant Manager

2 months ago

Lincoln, Lincolnshire, United Kingdom Select Tech Group Full time
About the Role

We are seeking an experienced and motivated Assistant Manager to join our team at Select Tech Group. As a key member of our management team, you will play a vital role in ensuring the success of our Apple Retail store in Lincoln.

Key Responsibilities
  • Champion the development and growth of your team, providing guidance, coaching, and direction to ensure they meet their full potential.
  • Support the delivery of exceptional customer service, ensuring that every customer interaction is a positive and memorable experience.
  • Manage your team's daily activities, ensuring the smooth operation of the store and the achievement of sales and service targets.
  • Oversee the visual merchandising of the store, ensuring that it is always visually appealing and meets the company's expectations.
  • Manage customer complaints and returns, resolving issues promptly and fairly.
  • Develop and implement training programs to enhance the skills and knowledge of your team.
  • Work closely with the Store Manager to achieve business objectives and exceed sales targets.
Requirements
  • Proven experience in a retail management role, preferably in the technology industry.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong customer service skills, with a focus on delivering exceptional customer experiences.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Knowledge of Apple products and services, with a passion for staying up-to-date with the latest technology trends.
  • Ability to work flexible hours, including weekends and holidays.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and development within the company.
  • A dynamic and supportive work environment.
  • Access to the latest Apple products and services.