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Retail Supervisor

2 months ago

Lancashire, United Kingdom Nike Full time

About NIKE, Inc.

NIKE, Inc. is not just about outfitting the world's greatest athletes; it is about exploring potential, breaking boundaries, and pushing the limits of what is possible. The company seeks individuals who can evolve, think critically, dream big, and create innovative solutions. The foundation of its culture is built on diversity and the encouragement of imagination. NIKE needs talented individuals, leaders, and visionaries. At NIKE, Inc., everyone contributes their skills and passion to navigate a constantly changing landscape.

The Role of Retail Lead

As a Retail Lead, you will be the face of NIKE, Inc. Your role involves delivering outstanding customer service and ensuring a premium brand experience for our consumers. You will be responsible for coordinating, coaching, and motivating your team while fostering a positive work environment. Additionally, you will assist in managing daily operations to meet sales objectives, including digital services, visual merchandising, and promotional initiatives. Collaborating with store leadership, you will identify and resolve challenges while acting as a brand ambassador for NIKE's initiatives. Compliance with all NIKE standards and guidelines will also be part of your responsibilities.

Key Responsibilities:

  • Commercial Focus: Support a team that ensures efficient product receiving, inventory accuracy, and timely launches of monthly initiatives.
  • Athlete Experience: Equip your team to deliver the highest quality experience for athletes.
  • Consumer Experience: Lead by example to enhance service on the sales floor and bring the consumer journey to life.

What We Offer:

  • Competitive compensation and benefits package.
  • Opportunity for performance-based bonuses.
  • A supportive team environment that values Diversity, Equity & Inclusion.
  • A career with a leader in the sports and fashion industry.
  • Generous employee discounts and a new NIKE outfit for you to wear on the sales floor.

Qualifications:

  • Preferred experience in customer service and/or retail.
  • Ability to manage a small team effectively.
  • Strong communication skills and a collaborative mindset.
  • Proven ability to apply sales techniques.
  • Flexibility with scheduling, including availability for retail hours.

NIKE, Inc. is committed to building a diverse workforce. Qualified candidates will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.