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Lead Supervisor

2 months ago

Newton Abbot, Devon, United Kingdom Greene King Full time

Job Summary: We are seeking a highly skilled and experienced Lead Supervisor to join our team at Greene King. As a key member of our management team, you will be responsible for leading by example and ensuring that our customers receive a heartfelt and memorable experience every time they visit.

Key Responsibilities:

  • Lead by Example: Demonstrate exceptional leadership skills and set the tone for our team's performance.
  • Customer Experience: Ensure that every customer receives a warm welcome and a memorable experience.
  • Team Management: Deputise for the management team and resolve any issues that arise in their absence.
  • Shift Management: Help organise and coordinate the team during a busy shift, ensuring that everything runs like clockwork.
  • Bar Operations: Ensure that the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Requirements:

  • Leadership Skills: Proven ability to lead by example and motivate a team to achieve exceptional results.
  • Customer Service: Excellent customer service skills and the ability to provide a warm welcome to every customer.
  • Problem-Solving: Ability to think on your feet and adapt to whatever challenges arise during a busy shift.
  • Teamwork: Positive can-do attitude and a real team player.

Benefits:

  • Competitive Salary: A competitive salary and pension contribution.
  • Training and Development: Opportunities to further your career across our well-known brands.
  • Employee Benefits: Access to our employee assistance program, including mental health, well-being, financial, and legal support.
  • Discounts: Discounts on food and drink, as well as other benefits.