Store Manager
2 months ago
About the Role
We are seeking a highly motivated and experienced Team Manager to join our Boux Avenue team. As a Team Manager, you will be responsible for leading a team of sales associates and providing exceptional customer service to our customers.
Key Responsibilities
- Maximise sales through the delivery of excellent selling and service skills.
- Support the Store Manager in recruiting, developing, and motivating the team using effective management skills and behaviours.
- Display a passion for the brand by being an ambassador for Boux Avenue and inspiring others within the team to deliver the same.
- Follow up and maintain all management controls, including stock, security, administration, cost control, health and safety, and shrinkage at all times.
- Introduce new promotions, loyalty schemes, and bra fitting services enthusiastically to colleagues and customers.
- Provide effective and timely feedback to colleagues on achievement of goals, targets, and objectives, and ensure colleagues are aware of forthcoming expectations.
- Demonstrate and establish the highest levels of customer service by coaching colleagues to deliver the Boux Avenue shopping experience consistently.
- Support the Store Manager in driving and delivering Balanced Scorecard objectives.
About You
We are looking for a candidate with proven experience in retail management, preferably at supervisor level or above. You should have a passion for the Boux brand and the ability to become an ambassador for the brand and inspire others within the team to deliver the same.
Requirements
- Proven experience within retail management - supervisor level or above.
- Passion, enthusiasm for the Boux brand, and the ability to become an ambassador for the brand and inspire others within the team to deliver the same.
- Experience within a fast-paced, multi-tasking environment.
- Experience delivering exceptional customer service.
- Ability to motivate the team and utilise their different qualities to enhance the overall effectiveness of the team.
- Ability to effectively schedule and overcome obstacles and adjust plans as necessary, ensuring the right people are in the right place at the right time.
- Ability to react quickly to change and implement it positively.
- Clear, strong communication skills.
What We Offer
In return, you will be offered a competitive salary, good holiday entitlement, a fun working environment with regular social events, and some great benefits, including generous discounts across the brands within Theo Paphitis Retail Group.
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