Deputy Store Manager

3 weeks ago


Solihull, Solihull, United Kingdom TOPPS TILES Full time
Job Title: Deputy Manager

Career Opportunity at Topps Tiles

We are seeking a highly skilled and experienced Deputy Manager to join our team at Topps Tiles. As a Deputy Manager, you will play a key role in driving sales growth, improving customer satisfaction, and leading a team of dedicated professionals.

Key Responsibilities:
  • Lead a team of sales advisors and support staff to achieve sales targets and meet key performance indicators (KPIs).
  • Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Develop and maintain strong relationships with customers, suppliers, and colleagues to drive business growth and improve customer satisfaction.
  • Manage stock levels, inventory, and store displays to ensure a high-quality shopping experience for customers.
  • Contribute to the development and implementation of sales strategies, promotions, and marketing initiatives to drive sales growth and customer engagement.
Requirements:
  • Proven experience in a supervisory or management role in a retail environment.
  • Strong leadership and team management skills, with the ability to motivate and develop a team of sales advisors and support staff.
  • Excellent customer service and sales skills, with the ability to respond to customer queries and resolve issues in a timely and professional manner.
  • Knowledge of interior design trends and products, with the ability to advise customers on product selection and provide expert advice.
  • Strong organizational and administrative skills, with the ability to manage stock levels, inventory, and store displays.
What We Offer:
  • A competitive basic salary and benefits package.
  • Opportunities for career development and progression within the company.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Access to ongoing training and development opportunities to enhance your skills and knowledge.

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