Returns Processing Associate
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented Operative Returns Specialist to join our team at Go To Outsourcing. As a key member of our warehouse operations, you will be responsible for processing returned goods, maintaining a safe and efficient work environment, and ensuring excellent customer service.
Key Responsibilities:
- Returns Processing: Accurately process returned goods using HHT (scanning goods back into warehouse) and ensure timely separation of goods into correct cages.
- Warehouse Maintenance: Maintain a clean and organized warehouse environment, adhering to safety protocols and procedures.
- Customer Service: Provide excellent customer service, responding to customer inquiries and resolving any issues in a professional and timely manner.
Requirements:
- Previous Warehouse Experience: Minimum 1 year of experience in a warehouse or returns processing environment.
- Transportation: Must have own reliable transportation to and from work.
- Language Skills: Good level of English language proficiency.
- Organizational Skills: Excellent organizational and time management skills, with ability to work independently and as part of a team.
- Flexibility: Ability to work flexible hours, including weekends, as required.
Benefits:
- Competitive Pay: Competitive hourly rate for the role.
- Temporary to Permanent Opportunity: Opportunity to transition to a permanent role with Go To Outsourcing.
- Health and Safety Training: Comprehensive health and safety training provided, including first-day induction training.
Health and Safety Risks:
- Forklift Accidents: Risk of collisions with other vehicles, pedestrians, or stationary objects, leading to injuries or damage to goods.
- Falls and Trips: Risk of slips, trips, and falls due to slippery or cluttered floors, uneven surfaces, or improperly stacked goods.
- Manual Handling: Risk of injuries due to lifting, carrying, or moving heavy objects manually, if proper lifting techniques are not followed.
- Noise Exposure: Risk of noise exposure, with ear protectors provided.
- Machinery and Power Tools: Risk of injuries due to use of power tools and machinery.
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