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Building Services Officer
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Tiverton, Devon, United Kingdom Mid Devon District Council Full timeJob Title: Telecare OfficerWe are seeking a highly motivated and experienced Telecare Officer to join our Building Services Team at Mid Devon District Council. As a Telecare Officer, you will play a vital role in delivering our Community Alarm service and ensuring that our customers receive the best possible support.Key Responsibilities:Provide day-to-day...
Telecare Officer
2 months ago
We are seeking a highly motivated and experienced Telecare Officer to join our Building Services Team at Mid Devon District Council. As a key member of our commercial team, you will play a vital role in delivering our Community Alarm service to customers across the Mid Devon area.
Key Responsibilities- Develop and implement sales and marketing strategies to increase business and promote services to local charities and organisations.
- Provide day-to-day support and guidance to staff installing community alarms and telecare equipment, including delivering in-house training to Supported Housing Officers.
- Consult with client groups to monitor levels of customer satisfaction and identify areas for improvement.
- Work closely with local charities and organisations to provide financial support to service users and promote services through public presentations.
- Experience of working directly with vulnerable people in housing management or a similar environment.
- Ability to work on own initiative with a minimum level of supervision.
- Ability to drive extensively throughout the Mid Devon area.
- Ability to communicate with service users across a variety of levels.
- Demonstrates the ability and motivation to achieve results.
- Competitive hourly rate of pay.
- Local Government Pension Scheme.
- Generous annual leave entitlements.
- Discounted leisure memberships.
- Free uniform and DBS check.
- Employee Assistance Programme.
- Excellent training and development opportunities.
