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Assistant General Manager
2 months ago
Park Sports is a leading public sports centre operator with a growing presence across London. We are seeking an experienced and motivated Assistant General Manager to join our team at Hyde Park.
About the RoleThe successful candidate will be responsible for the day-to-day management of the centre, working closely with the General Manager to drive business growth and deliver exceptional customer service. Key responsibilities will include:
- Managing staff rotas and timesheets
- Supporting the delivery of Park Sports' vision, mission, and values
- Assisting the General Manager in achieving key performance indicators (KPIs)
- Ensuring compliance with health and safety procedures
- Leading and developing a high-performing team
- Managing court, pitch, and course bookings
- Addressing customer complaints and issues
- Performing administrative tasks, including data entry and invoicing
To be successful in this role, you will need:
- Previous experience in a sports management role
- Excellent communication, interpersonal, and customer service skills
- Ability to work effectively in a team and independently
- Proficiency in using email, spreadsheet, and invoicing software
- Flexibility to work a range of hours, including evenings, weekends, and holidays
Park Sports is committed to creating a welcoming and inclusive environment for all employees. As an Assistant General Manager, you can expect:
- Free lunch while on shift
- Free hot drinks
- Discounts on food and beverages
- Free use of sports facilities and coaching courses
- Uniform provided
- Enhanced pension contributions
- Training and development opportunities
Park Sports is an equal opportunities employer and welcomes applications from all sectors of the community.