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Technical Support Specialist

2 months ago

Colchester, Essex, United Kingdom Oscar Associates (UK) Limited Full time
Job Overview

1st/2nd Line Support Engineer | Colchester | Up to £25k | O365 | VMware | Azure

Position Summary
This position is situated in the Colchester office and is associated with one of the UK's prominent Managed Service Providers (MSPs).

In this role, you will engage with a variety of technical challenges, encompassing 1st, 2nd, and some 3rd Line responsibilities.

This opportunity allows you to enhance your expertise across multiple domains, including virtualization technologies, cloud services, and more.
Key Responsibilities:
  1. Address and resolve technical issues for clients.
  2. Provide support across various platforms and technologies.
  3. Collaborate with team members to improve service delivery.
  4. Document and track incidents and resolutions.

Essential Skills:
  • Experience with O365, VMware, and Azure.
  • Strong problem-solving abilities.
  • Excellent communication skills.

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