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Housekeeping Operations Leader

2 months ago


SouthendonSea, Southend-on-Sea, United Kingdom Aimbridge Hospitality Full time

About Us

Aimbridge Hospitality EMEA is a segment of the renowned Aimbridge Hospitality brand, managing a diverse portfolio of over 1,600 hotels and resorts globally. Our partnerships span major hotel chains such as Hilton, Accor, Marriott, and IHG, as well as a variety of independent establishments.

What We Offer

Joining the Aimbridge team comes with a range of benefits, including:

  • Access to hotel discounts across our portfolio – including staff rates and up to 50% off food & beverage and spa services.
  • Wagestream – enabling you to access up to 40% of your earned pay and set up automatic savings for your financial wellness.
  • 24/7 availability of our employee assistance program.
  • Career and lifestyle breaks – allowing you to take time off for significant life events.
  • Volunteer days – up to two days per year to support a charity of your choice.
  • Complimentary meals during shifts.
  • Paid breaks.
  • Competitive starting salary above the national minimum wage.

Your Role

As the Housekeeping Operations Leader, you will spearhead the housekeeping team and play a vital role in the hotel's management structure. Your proactive and innovative mindset will be essential in developing skills within your team while accurately evaluating the operational needs of the business in terms of staffing. You will ensure that a high standard of cleanliness is consistently upheld and monitored throughout the property. Furthermore, you will collaborate effectively with both the reception and reservations teams to ensure seamless daily operations.

What We Expect from You

To excel in this position, you should have a genuine passion for delivering an outstanding guest experience and embody our brand standards. You will thrive in high-pressure situations, possess excellent communication skills, and be adaptable with your working hours to meet business demands, including weekends and shifts that may extend into the evening.

At Aimbridge, we value personality, so it is essential that you bring enthusiasm and a true passion for hospitality to the role.