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Executive Director of Wellness
2 months ago
We are seeking a highly motivated and experienced General Manager to lead our team at Bannatyne Group. As a key member of our management team, you will be responsible for overseeing all aspects of club management, ensuring smooth and efficient operations, and driving membership growth through innovative marketing strategies and community engagement.
Key Responsibilities- Lead and motivate a high-performing team, fostering a positive and motivated work environment.
- Drive membership growth through innovative marketing strategies and community engagement.
- Ensure exceptional member experiences by maintaining a high standard of service and addressing feedback promptly.
- Manage financial performance, including budgeting, forecasting, and expense control.
- Implement and maintain health and safety protocols to ensure a safe environment for members and staff.
- Collaborate with regional and corporate teams to align club operations with overall company goals.
- Analyse performance metrics and develop action plans to achieve club targets and objectives.
- Proven experience as a General Manager or in senior leadership roles within the fitness, hospitality, or service industry.
- Strong leadership and team management skills with a track record of motivating and developing staff.
- Excellent interpersonal and communications skills and a customer-focused attitude.
- A genuine passion for health, wellness, and a desire to inspire others, with a commitment to delivering outstanding member experiences.
- Strategic thinker with a proactive approach to problem-solving and decision-making.
- Strong leadership skills with the ability to motivate and develop a team.
- The ability to establish rapport, build trust, and demonstrate credibility.
- Strong financial acumen and experience in managing budgets and KPIs.
- The ability to multitask and manage time effectively in a fast-paced environment.
- A proactive and positive attitude with a customer-first mindset.
- Strong knowledge and understanding of Health and Safety processes/policies.
- Ability to work flexible hours, including weekends and holidays.
Bannatyne Group is a community committed to helping our members achieve their health and fitness goals. With state-of-the-art facilities, diverse classes, and outstanding services, we create an environment where everyone can thrive.
We are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees.
