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Temporary Hospitality Associate

3 months ago

Penrith, United Kingdom YHA Careers Full time
Seasonal Team Member - YHA Helvellyn

Welcome to a Unique Work Environment
YHA Helvellyn is situated near Ullswater and the Lake District village of Glenridding, perched at 963 feet above sea level at the base of England's third highest peak. This location offers numerous outdoor activities, including mountain climbing, running, and biking, making it a haven for nature enthusiasts. Our hostel attracts guests who appreciate the stunning surroundings and the warm hospitality provided by our dedicated staff. Despite its remote location, it is easily accessible by public transport.

Why Work with Us?
At YHA Helvellyn, we prioritize our team members and offer a range of attractive benefits:
  • Competitive Pay: Earn £11.44 per hour with flexible hours on a temporary contract.
  • Accommodation Options: Affordable live-in accommodation available at £63.70 per week.
  • Exclusive Benefits: Access to staff discounts and cashback opportunities for everyday purchases.
  • Free YHA Membership: Enjoy complimentary membership each year.
  • Travel Opportunities: Benefit from 10 free hostel stays annually for you and up to three friends or family members.

Your Role: Key Responsibilities
As a Hospitality Team Member, you will be essential in ensuring our guests have memorable experiences. Your contributions will be vital to our mission of delivering outstanding hospitality, regardless of your background or experience.

Key Duties:
  • Delivering warm hospitality and exceptional customer service to all guests.
  • Assisting at reception and providing insights about the hostel and surrounding area.
  • Utilizing our systems for efficient guest check-ins, check-outs, and food & beverage service.
  • Performing cleaning and housekeeping tasks to maintain a comfortable environment.
  • Helping in food preparation and serving with genuine warmth and hospitality.

What We Value
At YHA, we recognize the importance of diverse experiences and backgrounds. We provide comprehensive training and opportunities for personal development. While some roles may require specific skills, we welcome applicants from all walks of life.

Ready to Learn More?
If this opportunity aligns with your interests, we encourage you to explore further details about YHA and our inclusive culture on our jobs website. We are committed to building a diverse team and welcome applicants from all backgrounds.