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Food and Beverage Associate

2 months ago

York, York City, United Kingdom Splendid Hospitality Group Full time

Job Title: Food and Beverage Associate

Job Summary:

We are seeking a skilled Food and Beverage Associate to join our team at The Grand, York. As a Food and Beverage Associate, you will be responsible for delivering exceptional customer service, ensuring a warm and welcoming atmosphere for our guests, and providing a seamless dining experience.

Key Responsibilities:

  • Provide attentive and efficient service to our guests, from the moment they arrive.
  • Make recommendations and serve food and beverages accurately and efficiently.
  • Work collaboratively with the team to ensure a smooth and enjoyable dining experience for our guests.
  • Participate in ongoing training and development to enhance your skills and knowledge.

What We Offer:

  • Fully funded and supported Apprenticeship programmes up to level 7.
  • Supervisory and Management development training programmes, Ignite and Inspire.
  • Splendid Family discounts across our group - on accommodation, food and drink.
  • Enjoy being creative with friends and family with a 50% discount on cookery classes in our Grand Cookery School.
  • Discounted local NCP car parking and discount off local First bus travel.
  • Experience our hotel as a guest with a complimentary guest experience for you and a guest within your 90-day probation period.
  • Monthly pay day treats and an annual 'Thank You' week – full of treats and activities.
  • We celebrate our diverse workforce with awareness days and diversity lunches.
  • Visit York discounts to visit local attractions and experience what our wonderful city has to offer.
  • We love to recognise our Grand Family through Grand Star of The Month, Grand Celebrity of The Week, Probation Pass lunch and Long Service recognition dinner. Enjoy our annual Grand Family party, with many other social events throughout the year.
  • Company Pension salary sacrifice scheme.
  • Access to our Cycle to Work scheme through Green Commute Initiative to support health and wellbeing and our environment.
  • Make a difference and join our Grand Goes Green Team, our Grand Plans Team to help organise our social events and raise funds for our nominated charities. There is also opportunity to represent your department in our Grand Family Forum.
  • Fully funded and supported ESOL classes (English for Speakers of Other Languages).
  • 12 Mental Health First Aiders onsite to provide signposting and initial support.
  • Retail Trust Employee Assistance Programme (EAP) to give free, confidential 24-hour support and advice whenever you may need it.
  • Employee referral scheme - refer a friend or family member and receive a £350 incentive payment.
  • No split shifts, 2 days off together.
  • Complimentary light breakfast, lunch, and dinner whilst on shift as well as complimentary tea, coffee and fruit.